Rapid infrastructure changes in enterprises, especially with cloud architectures, often lead to incidents. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Open Box Machine Learning then analyzes the change data against incident data and identifies which of these changes likely caused the incident by matching. Enterprise Cloud Platform. Find out how the BigPanda AIOps Event Correlation and Automation platform can help. 1082 on the annual Inc. If BigPanda has found a change to be highly correlated with an incident, it will appear at the top of the change table and in the Overview tab as. 12, 2022 — BigPanda, Inc. Install this integration to correlate noisy trigger alerts from Zabbix into actionable incidents in BigPanda. Root Cause Changes. Keep reading to. These insights can help optimize or rationalize tooling and eliminate redundancies. BigPanda helps organizations prevent and resolve IT outages. Solutions. The ServiceNow Changes app allows you to push change management data to BigPanda for RCC matching. BigPanda AIOps Platform correlates IT alerts with changes to identify Root Cause. Send change data from ServiceNow to suggest potential root cause for BigPanda incidents. Solutions. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. This helps users identify the cause of any incident faster thus reducing finger-pointing, war room calls or resolution cycles. During this time, he's worked closely with F1000 and Global 5000 enterprises in a variety of engineering, consulting, architecture, pre-sales engineering, product marketing and strategy roles. Enterprise Cloud Platform. Root Cause Changes (RCC) dramatically speeds up the process of identifying the changes that cause outages and incidents in your environments. Extraction: Autodesk is able to utilize its host naming convention to extract and create enrichment tags that provide information about the alert device, domain, device function, location and more. Root Cause Changes. Unified Analytics. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Root Cause Changes automatically reveals the changes most likely to have caused. Send change data from ServiceNow to suggest potential root cause for BigPanda incidents. Locate the handler_rootHandler section of the configuration file. Product Releases. Enterprise Cloud Platform. Without Root Cause Analysis (RCA) techniques that are built for these modern IT environments, teams must go on a scavenger hunt, manually sifting through thousands of IT alerts and changes to triangulate on the root cause. BigPanda Incident Intelligence and Automation, powered by AIOps, supports companies. Root Cause Changes. See how Fortune 500 companies are reducing IT costs. BigPanda also lets users – IT Ops, NOC, DevOps and SRE teams – mark a specific change as the ‘matched’ root cause. BigPanda uses algorithms to correlate and suggest changes that may have caused an incident. Solutions. Environments filter incidents on properties such as source and priority and group them together for easy visibility and action. Product Releases. Why BigPanda? Read Overview. IT Ops Maturity November 29, 2021. BigPanda Root Cause Changes Changes are responsible for more than 85% of incidents and outages. Change approval – The final step in the ITIL change management process is the change approval. Product Releases. Unified Analytics. Real-time Topology Mesh. To create an incident tag: Navigate to Settings > Incident Enrichment. Root Cause Change information is now available in share events for outbound webhook-based integrations. Around 85% of incidents are caused by changes. Why BigPanda? Read Overview. Event correlation. Root Cause Changes. So, if you’re looking for an AIOps solution to your cloud needs, BigPanda can help. BigPanda offers several types of integrations: Monitoring: allows BigPanda to receive alerts from your monitoring systems, such as Nagios, SolarWinds, and AppDynamics. Why BigPanda? Read Overview. The most forward-thinking organizations trust BigPanda. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. It normalizes this data and sends it to the Event Enrichment Engine for enrichment. Use the Incidents API to retrieve, snooze, or resolve an incident in BigPanda. Unified Analytics. Solutions. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. and Ops teams may frantically search through tens of thousands of alerts from multiple tools to identify the root cause. Enterprise Cloud Platform. But it was, in many ways, simpler in the past. The change manager will review the committee’s recommendations and make a decision on whether or not to approve the RFC. 400 changes per minute and 50K changes per week. Unified Analytics. This is critical given that up to 85% of performance-related incidents are caused by a change. Connecting New Relic. In its 12th year, The Cloud Awards honor. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years,. Change integrations allow BigPanda to receive records from your change systems. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. BigPanda Dashboard—provides a dynamic view of your data that is continuously updated, making it ideal for operational health monitoring and situational awareness. Las Vegas, Knowledge15 – April 21, 2015 – BigPanda® Inc. The BigPanda platform intelligently correlates IT noise collected from your monitoring, change and other tools into a handful of insight-rich incidents. From the basics on root cause changes to how BigPanda’s solution works, these videos get you started on the road to AIOps. The Incidents API allows you to build integrated functionality between an external ticketing or collaboration system and BigPanda. Furthermore, BigPanda achieved AWS DevOps Competency status in March 2020 and launched Automatic Incident Triage a year later. The Monitoring Sources Dashboard gives you a deep dive into how BigPanda is interacting with your monitoring tools including alert volumes, actionable alert percentages, and signal-to-noise ratio. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with us. Root Cause Analysis. Change the parameters of args to the desired settings for handling the BigPanda agent log files. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Incident 360 Console. Managing this sprawl is a constant struggle and leads to a number of. 29, 2019 (GLOBE NEWSWIRE) -- BigPanda Inc. Correlation Patterns. BigPanda automates the incident response process, including ticketing, notification, tickets, incident triage, and war room creation. With more of a heads up for taking care of alerts, your team can be. Learn more about how BigPanda uses machine learning in the Algorithmic Correlation here , or in Root Cause Changes here !BigPanda uses Open Box Machine Learning to correlate alerts, changes and topology data into high-quality incidents. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Root Cause Changes. Best practices for correlation. This is a win for IT operations teams, their enterprises, and most importantly, their customers. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Data types can vary, but you should prioritize ingestion of alerts (for actionable triggers) as well as change and topology data (for root cause analysis). 9% risk of having a layoff. Root Cause Changes. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065They shared the top IT trends they’ve seen in their industries and how they expect those trends to play out in 2023. Product Releases. Navigate the Unified Search Tab. Incident 360 Console. Incident 360 Console. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Integrating BigPanda and enterprise runbook automation tools will accelerate remediation. BigPanda Tel Aviv’s hybrid work environment enables. This prompts Catchpoint to forward. Why BigPanda? Read Overview. Jump to Content. Enterprise Cloud Platform. Purposely built for IT Ops teams, Unified Analytics allows for in-depth analysis and rapid decision-making. A single pane of glass for ITOps, NOC, DevOps and SRE teams. Real-time Topology Mesh. 3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each. The console allows them to easily see and investigate incidents, analyze their impact, determine their root cause and take action on them, as well as collaborate with other team members to. BigPanda’s investors, such as Insight Partners, are patient, have very long-term time horizons, and are willing to invest today in achieving scale to generate returns many years into the future. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. and determine the cause-and-effect relationships between alerts. Recognized by leading industry experts. The primary KPI, compression, ideally approaches 100%, but perfect rates can compromise accuracy—leading to misgrouped events or missed connections. Incident 360 Console. Product Releases. Learn about BigPanda’s Root Cause Analysis features, which help you reduce downtime and spend your efforts on work instead of blame. You can automatically reveal the root cause of incidents using advanced AI from BigPanda. The true root cause of the issue (storage failure) would have taken exponentially longer to identify correctly. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Powered by Open Box Machine Learning, BigPanda captures alerts, changes and topology data from all your disparate tools and uses machine learning to reduce IT noise, detect incidents and outages, and surface their probable root cause, in real time. Incident 360 Console. Product . This white paper introduces a new term to IT operations: “root cause change. Alert Intelligence takes the mess of noisy, low-quality alert payload data and converts it to enriched, high-quality alerts. If the RFC is approved, the change manager will create a change plan that outlines how the change will be. This comprehensive assessment is beneficial in pinpointing any underlying issues within the infrastructure, revealing potential gaps in organizational workflows, or identifying other factors that may have contributed to the. Sanjay is a visionary ITOps leader. BigPanda’s integration with ServiceNow allows our customers to reduce the volume of their service tickets, as well as enrich those tickets with relevant environment attributes, probable root cause, and information on environment changes that may be relevant. BigPanda supports IT transformation initiatives. 0%), and UX designers (2. Contact Info: info@bigpanda. The CODiE Awards recognize the companies. Unified Analytics. Generative AI has arrived for ITOps. Build trust as you evolve your automation maturity Notifies BigPanda of CloudTrail events, capturing Shadow Changes in your AWS account. Product Releases. It also provides ML-driven insights like probable root cause and business impact, which accelerate remediation. Collaboration: allows you to share incidents from BigPanda with your co-workers through other systems such as Jira or Slack. BigPanda’s unique implementation of explainable AI is guided by the principles of full transparency, testability and control. Root Cause Changes. Integrate tools with BigPanda - Integrations keep your systems in sync with BigPanda. Reduce costs. Unified Analytics. Root Cause Changes. Join us at Whiskey and Wisdom Probable root cause: This leverages change integration and helps correlate all of the changes into incidents to assist ITOps. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Solutions . Unified Analytics. Unified Search: search: Access Unified. BigPanda for ITOps pros. BigPanda is proud to announce its newest partnership with Optm, a leading next-generation services and solutions provider. New Capability Automatically Delivers Clear Incident Descriptions to Estimate Incident Impact and Suggest Root Causes. This key capability of BigPanda’s AIOps platform moves organizations beyond simple alert noise to turbocharging the effectiveness of event correlation, root cause analysis, and automation. The integration proactively notifies BigPanda of any new or updated changes in your ServiceNow Change Management system. Enterprise Cloud Platform. Incident 360 Console. These automations shaving critical minutes off incident response. A real-life example: BigPanda Root Cause Changes. 5 Million Per Hour . Solutions. Real-time Topology Mesh. A single pane of glass for ITOps, NOC, DevOps and SRE teams. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. This includes generative AI suggestions, incident progression visualization, and evaluation of changes to services and infrastructure that could cause incidents. GMT. The color coding and simple format of the Dashboards tab is designed for a NOC wall or extra monitor displays to make passive monitoring of key environments easy. This may be hard to spot if the initial problem caused a cascade of effects or multiple issues occurred at once. Real-time Topology Mesh. From Chat GPT and AI Art Generators. ” BigPanda’s Data Engineering capabilities include: In this ebook, we’ll highlight how BigPanda leverages Artificial Intelligence and Machine Learning to instantly uncover vital root cause details and reduce MTTR by up to 50%. (“BigPanda,” “we,” “us” or “our”) and govern your use of and access to BigPanda’s Autonomous. Real-time Topology Mesh. BigPanda’s Partner of the Year annual awards program recognizes the top-performing organizations that demonstrate excellence in innovation, customer service. A BigPanda URL endpoint is added, which prompts Dynatrace to forward all relevant alert information to BigPanda. prioritize, and automate the incident triage process, including root cause analysis,. Unified Analytics. All microservices, databases and messaging systems provide high. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Incident 360 Console. When you integrate your CI/CD. Product Releases. And we’re still suggesting root cause changes. Target an area with. Root Cause Changes. Changes are responsible for more than 85% of incidents and outages. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. BigPanda automatically analyzes information. On average,. They use AI/ML to perform root cause analysis of system changes, topology, and incident timelines. Product Releases. Read more. The fourth event in our RESOLVE ’22 series, titled How to get multi-cloud done right, took aim at this all-too-common IT Ops problem. Enterprise Cloud Platform. This recently launched feature fast tracks incident and outage resolution in fast-moving IT stacks by identifying the root cause change behind outages and incidents. Read this white paper from Elik Eizenberg, co-founder and CTO at BigPanda, to learn: How legacy incident management tools and approaches are not working in fast-moving IT. Product Releases. The BigPanda agent is a low-footprint utility installed on the master host of your monitoring tool. Product Releases. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. This allows BigPanda’s Root Cause Changes capability to correlate incident alerts with infrastructure, applications or other. Incident identifiers are created based on the tags and event data sent to BigPanda for each event. See incidents more clearly. “The best tool for data transformation into useful. It expanded AIOps capabilities and launched Root-Causes Changes in 2019. It is best practice to perform a root cause analysis to determine the specific factors that triggered an incident. This new arrangement benefited both parties: CDI saw increased profits while BigPanda continued improving its products, adding cutting-edge. BigPanda Automatic Incident Triage automates and shortens the triage phase of your incident management lifecycle. Real-time Topology Mesh. Root cause changes: Uses AI/ML to identify recent changes that may be causing an incident, and provides the reasoning behind every decision in simple language. AIOps platforms must therefore digest topology (for infrastructure-related causes) and change data (for change-related causes). Real-time Topology Mesh. Unified Analytics. The BigPanda Value and Adoption team just launched a helpful blog series aimed at bettering your understanding of AIOps maturity. Root Cause Changes. BigPanda Unified Search drastically reduces time to investigate by giving users an interactive way. Identify probable root cause and incident impact across IT systems. Without correlation, there are alerts coming in with little context. Solutions. Root cause analysis: Traditionally, incidents were often linked to IT infrastructure failures. Root Cause Analysis: Surfaces the probable root cause of an incident in real-time, including the likely change that caused it. Learn more This update incorporates more dimensions, categories, and real-time identification of specific changes associated with the creation of an incident, which can. BigPanda Root Cause Changes. Reduce IT operating costs by up to 50%. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Change the parameters of args to the desired settings for handling the BigPanda agent log files. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. BigPanda for ITOps pros. But BigPanda is unique in its sales team’s communication for the betterment of the customer experience and our own growth. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. On top of that, BigPanda’s Real-time Topology Mesh creates a full-stack, real-time topology model that captures. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Incident 360 Console. This is done by collecting change data directly from CI/CD pipelines and employing machine learning to correlate changes to incidents so developers can identify a change and roll them back to resolve an incident or outage. You can create new incident tags and add them to incidents in your system at any time. From the basics on root cause changes to how BigPanda’s solution works, these videos get you started on the road to AIOps. sudo yum update sudo yum list --showduplicates bigpanda-agent | expand sudo yum install bigpanda-agent-<version-number>. Enterprise Cloud Platform. Why BigPanda? Read Overview. Incident Intelligence enables faster incident detection, accelerated triage, and reduced escalations. Root Cause Changes. BigPanda Query Language (BPQL) is used for complex incident investigation and correlation. Real-time Topology Mesh. BigPanda uses ML to surface the probable root cause of incidents, whether they be changes that were implemented or low-level hardware and network issues. BigPanda’s Root Cause Changes capability analyzes this change data alongside monitoring alerts and topology data using machine learning to identify the change(s) that caused an incident or outage. Why BigPanda? Read Overview. Our first offering from BigPanda U is now available: the “Getting Started with BigPanda” video series, that walks customers through a detailed tutorial of the main setup procedures of the BigPanda platform. io | 650-562-6555. Product. Why BigPanda? Reduce costs of IT operations; Improve service availability; Accelerate digital transformation; BigPanda for midsize enterprises; BigPanda for C-suite;Root Cause Changes. BigPanda then processes and correlates the alert data from Dynatrace to create and maintain. Root Cause Analysis; Root Cause Changes; Secondary_property* Severity* Single Sign-On (SSO) Source_System* Status* Tag; Timestamp* Virtualization;. Real-time Topology Mesh. Read and write permissions are required to access the new location. Q3 2022. What is BigPanda? Read Overview. Root Cause Changes. The Dynatrace APM integration configures the Webhooks integration feature for problem notifications (referred to as alerts in this document). Solutions. Contact BigPanda Support and request a product change if you need to make changes to a user's email address. Sandboxes are isolated from production, meaning that changes you make to BigPanda data processing, access, or UI configurations will only affect the sandbox. Find out how BigPanda integrates and analyzes information from your CI/CD and change tools to quickly identify the root cause changes. Unified Analytics. BigPanda gives Modern Ops teams a dynamic, automated incident management solution. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Teams need incident intelligence to connect alerts across multiple sources into a single view. Accelerate change alert investigation and incident resolution with Root Cause Changes Today, the majority of organizations operate under a hybrid. RHEL/CENTOS. The ServiceNow Changes app allows you to push change management data to BigPanda for RCC matching. Enterprise Cloud Platform. If there’s an incident whose cause is undetermined, BigPanda can help determine the root cause. Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. Root Cause Changes. Incident 360 Console. IT environments are increasingly hybrid, complex and constantly changing. If you want to experience for yourself how BigPanda’s AIOps Incident Intelligence and Automation platform helps prevent and resolve IT outages, try our self-guided product tour today . Our early adopters found it greatly. Unified Analytics. This makes it easier for BigPanda to ingest these changes and match them against associated BigPanda incidents as part of BigPanda’s Root Cause Changes capability. DevOps and SRE. “With information collected from service dependencies through Datadog APM, BigPanda is able to detect incidents and isolate infrastructure or application changes that may have led to an incident. The primary and secondary properties are key fields used for normalization, deduplication and correlation of events in BigPanda. Real-time Topology Mesh. Bungie - Groundbreaking Game Universes Supported by BigPanda. BigPanda Root Cause Changes Changes are responsible for more than 85% of incidents and outages. It also syncs with. SAN FRANCISCO, August 17, 2022 — BigPanda, Inc. BigPanda's Pragmatic AI takes the overwhelming volume of context-rich incident data and surfaces actionable, plain-language insights for your team. Make sure that the BigPanda Agent has started by running the following command. Intelligently correlates changes in AWS with high-level incidents in BigPanda to expedite the Root Cause Analysis (RCA) process and reduce Mean Time To Repair (MTTR). BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. This skill set encompasses a wide set of attributes, including but not limited to alert intelligence, incident intelligence, unified analytics, incident and alert triage as well as root cause analysis. Then, BigPanda uses Machine Learning (ML) – the only way to sift through thousands of changes in real-time – correlating and analyzing changes against monitoring alerts and incidents, and surface root cause changes. Incident 360 Console. Now IT organizations can use intelligent alert management. In other words, in the vast majority of cases, the root-cause of an incident is a change in the IT environment. Root Cause Analysis; Root Cause Changes; Secondary_property* Severity* Single Sign-On (SSO) Source. Product Releases. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Flexible time-management and work/life integration is a core tenant of how BigPanda operates. Root Cause Changes. BigPanda’s vice president for product marketing told IDN. Unified Search can be accessed from within the BigPanda UI by clicking the Unified Search tab. Enterprise Cloud Platform. Change related root cause: BigPanda aggregates change data from different change feeds and tools, including continuous integration, continuous deployment, change management and auditing. BigPanda gives organizations the ability to quickly drill down and isolate the root cause of incidents and outages. Real-time Topology Mesh. Root Cause Changes, another new feature, uses machine learning to correlate individual changes tracked in systems such as ServiceNow's. Locate the handler_rootHandler section of the configuration file. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Product Releases. If BigPanda has found a change to be highly correlated with an incident, it will appear at the top of the change table and in the Overview tab as a Potential Root Cause Change. It launched New Data Engineering. Root Cause Changes. Enterprise Cloud Platform. Enterprise Cloud Platform. BigPanda then uses machine learning to correlate individual changes with incident data and suggest changes most likely to be the root cause. APIs are core to automating repeated incident response. BigPanda helps organizations prevent and resolve IT outages by turning data into insights and automated tasks. Real-time Topology Mesh. BigPanda is a private software company headquartered in Mountain View, California. Why BigPanda? Read Overview. BigPanda also uses artificial intelligence and machine learning (AI/ML) to analyze changes from modern, cloud-based change feeds and traditional change management systems to rapidly identify changes that cause incidents and outages. Enterprise Cloud Platform. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. Real-time Topology Mesh. Enterprise Cloud Platform. Unified Analytics. In the process, they are creating a lot of moving parts that need to work together well, yet are evolving at different speeds. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. Solutions. Unified Analytics. Using our Open Integration Hub , we aggregate change data from all change feeds and tools, including CI/CD, Change Management and Auditing. The best AIOps platforms provide an automated investigation of events. The utility is installed on the main server where the monitoring data can be accessed. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda is the leading AIOps Event Correlation and Automation (ECA) service by aggregating and connecting alerts, changes and topology data to detect incidents as they occur, in real-time, preventing them from escalating into outages by providing root cause analysis and L0 automation. BigPanda’s Incident 360 Console is the “single pane of glass” for IT operations teams. However, these initiatives create complexity for IT Ops teams. Automated collaboration tools mean that team members are. Root Cause Changes. Check out our. Unified Analytics. Root Cause Changes. Real-time Topology Mesh. io | 650-562-6555 | 555 Twin Dolphin Drive Suite 155 | Redwood City, CA 94065BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Solutions . IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. The effects of BigPanda’s most recent round of funding—amounting to $190 million—will be reverberating throughout the company for years to come. Root Cause Analysis; Root Cause Changes; Secondary_property* Severity* Single Sign-On (SSO) Source_System* Status* Tag; Timestamp* Virtualization; Widget;. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. It automatically identifies changes to infrastructure and applications that cause most outages and incidents today, and it exposes lower-level infrastructure. BigPanda | BigPanda’s Event Correlation and Automation platform, powered by AIOps, is built for large scale, complex IT environments. Generative AI works in near real-time to automatically add the correlated alerts’ summary, title, and root cause analysis to ITSM tickets or chat collaboration channels with specific L1/L2/L3 teams – without manual intervention. Integrating a Change Management Tool To integrate a change management tool with BigPanda: Additionally, BigPanda’s Root Cause Changes capability connects directly with all change feeds/tools including modern cloud-based change feeds, and traditional change management systems, aggregates their data, and uses OBML technology to surface root cause changes that cause incidents and outages. Enterprise Cloud Platform. Resolve incidents and outages faster. In this employee spotlight, Sales Engineer Kevin Wood shares why he decided to join BigPanda. Solutions . Unified Analytics. DevOps and SRE. These enhancements result in improved incident management process flow, increased. Contact Info: [email protected] years later, in 2018, the company achieved SOC 2 Type II Security attestation. Root Cause Analysis: Identify changes in infrastructure and applications and pinpoint root. Root Cause Changes. IT operations teams at Fortune 1000 companies trust BigPanda to help them improve service availability,. And New Relic is a great place to start. “BigPanda’s new offering puts, for the first time, the root-cause change behind an outage at the IT Ops teams’ fingertips, slashing mean-time-to-resolution and improving the performance of. The BigPanda Root Cause Changes REST API connects your organization’s change records to BigPanda. Generative AI has arrived for ITOps.